Why Choose MICROS?

1. MICROS…It just works

Ask the tens of thousands of people who use and love their MICROS system why it’s become such an integral part of their restaurant operation, and most will tell you that it’s because it just works. Letting them do what they want, how they want and when they want, intuitively. Only with Micros do you find absolutely seamless integration of hardware and software. With MICROS you get POS software designed by the same people who built the server terminal it runs on. Micros works hand in glove with Optimum Control. Plug it in. Turn it on. And you’re ready. That’s because with MICROS, you’ll find all of the essentials including Stand-Alone Resiliency, Crystal Reports, and Sybase SQL. Inventory, Labor, Enterprise Manager, Guest Services, Financial Manager and Transaction Analyzer. Every MICROS system comes with a warranty and support program second to none in the industry.

2. MICROS…It doesn’t just stop working

With MICROS, you’ll become accustomed to industry-leading stability. Our POS systems come built for redundancy and resiliency for 7x24, 365 days a year operation. Over 131,000 systems worldwide speak volumes to the trust in our products.

3. MICROS… It’s the Company

Not only does our software and hardware turn the MICROS solution into an unequalled POS solution. A 900 million dollar public company trading on NASDAQ, MICROS offers its customer’s stability, leading edge products and award winning support and service. We’ve been here for more than 25 years with consistent growth year after year.

4. MICROS…Service & Support

When your frontline staff needs to place a call for help, our Help Desk Support provides the backup technical knowledge you require. This plan provides priority access to technical support staff 24 hours a day 7 days a week. Contact us by phone or create and manage cases and their status on line. MICROS web Help Desk grants you access to our professional online support resources, including private and monitored discussion boards, MICROS extended Knowledge Base, and a dedicated website for online updates of the latest tools and software patches. You’ll find Help Desk Support the ideal technical support solution for you and your organization.

5. MICROS…Just the facts please

Designed and built for hospitality, MICROS offers a complete ensemble of tools. In fact for over 25 years, MICROS has provided the hospitality industry with the best Point of Sale Products and services available.

Let our numbers walk the talk

• Since 1989, MICROS has shipped 310,000 POS systems
• Hardware generations: Workstation 5 is the 7th generation of terminal released
• UWS/3 terminals shipped: 81,847
• 2000's terminals shipped: 196,852
• UWS1/2//KBWS terminals shipped: 44,835
• Since 1977 we've released 10 Generations of POS 200/300/400; 4000; 2000; 1700; 8700; 3700; 9700; iPOS, E7, Simphony
• Since 1996, we've shipped 42,124 of the 3700 RES software, with an average of 4.5 clients for a total of 1,224.72 3700 Clients
• Currently shipping an average of 796 3700 RES applications per month
• Number of reports in the 3700: approximately 150 standard crystal reports
• Amount of R&D Expense in FY08: $33M
• Number of POS R&D Personnel: 250
• Number of employees world wide 4,700

6. MICROS…Installation and training

We think computing on the go should always be a first-class experience. That’s why we design our solutions the way we do. Easy to use, intuitive and with the information presented clearly.

Get training from our experts, and then become one yourself. This in-depth training program covers the spectrum of knowledge you need to become a MICROS certified property expert. Learn the essential skills for troubleshooting both our software and hardware products. Property Expert training provides all the information you need to operate your MICROS system.

Our programs include onsite and classroom training, we provide all the necessary materials and access to our extensive information from MICROS' own technical library. Most important, the training curriculum was developed by the people who know MICROS systems best.

7. MICROS…It’s the people that work with you

Our commitment to the customer through our employees makes a difference. We believe that all employees are a valued and long-term resource. We support and encourage employee’s contributions and their personal growth. We believe that all employees are entitled to dignity, respect, recognition, proper training and supervision, and fair compensation. We will emphasize teamwork, continuous training and re-training, participation in system improvement, responsibility, authority, and accountability.

8. MICROS…Features & Functionality

The transition to MICROS is easy. You’ll be using the same applications thousands and thousands of customers are using, chances are your new hires and managers have already used a Micros product. MICROS offers everything you require to operate your business. Choose from Inventory, Labor, Frequent Diners, Delivery, Accounts receivable, Financial Manager, Transaction analyzer, Kitchen Display, Drive thru, Crystal reports, Digital Menu & Marketing Displays and much much more…You can do anything you’d dream of doing on the MICROS platform from Enterprise Management to web reporting to frequent customer database to weekly finance reporting.

9. MICROS…It’s built for the Internet

Our portals are customizable including news, weather, manager log and reports at a glance including store level ‘red book’ issues in need of upper management attention sent by remote store level staff.

10. MICROS…It’s Beautiful

Our designers, engineers, customer and field level staff have fine tuned every new release through years of experience. The result: ergonomic products that are the toast of the design world…just check out our 2010 and Workstation 5 terminals.